General terms and conditions

About Us

Click2go is an online platform created to simplify the booking process of fun trips and transportation for local and foreign travelers alike, to destinations in which the company operates. Click2go is managed by Flash Tour, Multi international travel agency that owns various brands and sister companies in the field of tourism and hospitality and has been providing its services to clients for over 45 years, helping travelers explore the world and providing them with travel advice, making their trips both effortless and eventful at the same time.

What we do

You can view Activities on the Click2go Platform. You can filter the list of Activities by different parameters. The discovery wizard will show you Activities that match your criteria and are offered, the applicable Activities will be displayed in an order based on the factors including popularity, diversity, availability, cancellation rate, rating, and performance over time. In the interest of a fast and smooth process, you may direct questions about your booking to Click2go customer service. For this purpose, you can find various forms on Contact us.

Bookings & payments

When you book a tour, activity or similar on our site, we collect the data required to carry out the tour. This usually includes the following information: First and last name, billing address, email address, telephone number, number of participants, date, and time. Depending on the activity booked, it may also be necessary for us to collect further information, such as your flight number or the age of the participants. To keep you updated on your bookings we will send you booking confirmations as well as reminders and updates for upcoming bookings (e.g., changed times or meeting points) to make sure that you have all the information you need to attend your booked services. Booking confirmations are sent to your email address, and/or by SMS to the phone number you provide during the booking process. Also, you can access all booked activities under my bookings in your account. For the processing of payments by credit card, we use the service provider (----------------) which is based in (----------------------------). The data provided during your payment will be forwarded by (-----------) to the respective banks or financial institutions for the purpose of processing the payment. In the case of payments by credit card, we only receive the information that a payment has or has not been made, along with the last 4 digits of the credit card number. We therefore have no knowledge of your full credit card number.

Privacy Policy

The protection of your personal data is important to us. With this privacy policy, we would like to explain to you in more detail what personal data we collect and for what purposes this data is processed. Your registration data is required to set up and manage a user account for you. Click2go Account Registration: (Surname/first name / E-mail address / Passwords)

Reviews and ratings

Our website offers the possibility to rate and comment on tours or activities. After you have completed a tour booked via our website, we may ask you to rate it accordingly. Submitting a rating is, of course, voluntary. When you submit a rating, you can have a rating deleted at any time by contacting our customer service.